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Survey: Motorcycle and scooter owners are very satisfied with their bikes
Jun 1, 2010 2:26 PM
Owners of motorcycles and scooters are very satisfied with their bikes overall, with a majority rating them either "excellent" or "very good" for comfort, cost of maintenance and repair, fuel economy, and performance. Eighty-eight percent of respondents were highly satisfied with their bike, with 61 percent saying they would definitely purchase the same model again.

That's just part of what the Consumer Reports National Research Center found with our latest survey of Consumer Reports subscribers who own a motorcycle or scooter.

A wide variety of makes and models were represented, from big Harley-Davidsons to Vespa scooters. Cruisers were the most common type of bike among respondents, making up 25 percent of the total. Touring models were next at 19 percent of our sample, followed by sport/touring models at 15 percent. Scooters made up 10 percent.

Highlights of key differences between bike types:
  • Touring models were rated as significantly more comfortable than all other types of motorcycles and rated significantly higher for features/accessories.
  • Scooters stood out for their fuel economy, but were rated lower than other types of bikes on drivability and value.
  • Touring and sport motorcycles were seen as the safest types of bikes.
  • Motorcross/enduro bikes were viewed as significantly less stylish than other types of motorcycles surveyed.
  • There were no meaningful differences between motorcycle types for cost of maintenance and repairs.
Most respondents don't put a lot of miles on their bikes, riding an average of just 1,000 miles per year. Most (82 percent) said they used their bikes for recreational riding and 38 percent said they used their bikes for commuting. Compared with other bikes, scooters and smaller sport bikes were most likely to be used for getting to work.

Average length of ownership was six years among our respondents, with 56 percent of owners saying they had bought their cycles new.

Some 26 percent said they had needed to have some form of warranty or non-warranty work performed on their bikes during their ownership. The most common repairs involved the electrical system (29 percent) and brakes (23 percent).

Our survey was conducted late last year, and it includes responses from 1,383 Consumer Reports subscribers reporting on 1,563 motorcycles and scooters.

Jim Travers

See our scooter and motorcycle buying advice, reviews, and Ratings.

Plus, see "Tips on buying and driving a motorcycle or scooter" and other blog posts on motorcycles and motor scooters.

Visit our forum to discuss motorcycles and scooters with riders and other interested consumers.

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