Share your experiences with TV, Internet, and phone bundles

Nov 18, 2009 2:15 PM

[Update 12/14/09: Thanks to everyone for participating in this questionnaire about your bundling experiences. It is now closed. Based partly on your great responses, we've completed our story. Look for it in the February 2010 issue of Consumer Reports magazine. —Ed.]

We’d like your help as we prepare our annual report, on bundled telecom services—those packages of television, Internet and telephone service sold by cable, phone, and satellite-TV companies.

Specifically, we’d like to know your experiences with, and some details about, your home telecom service. We’ve prepared a questionnaire that asks about how you get these services, whether they're bundled, and how easy or hard it was to sign up for them. The 20 questions—any or all of which you can answer—include queries about how you selected providers and whether you negotiated with them over prices.

Begin the quiz by clicking here. After you’re done, you’ll be taken to the results page, where you’ll get an early look at what other readers have reported.

Though this quiz lacks the scientific validity of surveys by the Consumer Reports National Research Center—including the one that yields our Ratings of TV, Internet, and phone providers, available to subscribers—your responses will provide useful additional perspective for me as I prepare the report. Thanks for your help.

The report itself will post to this website in January and also appear in the February 2010 issue of Consumer Reports magazine. If you're shopping sooner, use our current advice on bundled telecom services. —Tony Giorgianni