I wish CR would advertise the SHARP DECREASE IN SERVICE LIFE for the average new hi-tech washing machine as prominently as it does energy efficiency. Many repair technicians I speak to about clothes washer purchases do not advise buying ANY high-efficiency (Energy Star) machine with electronic controls, because they just don't last. Instead, they recommend a plain $400 top-load washer with conventional dial controls and transmission. You end up saving MONEY by NOT buying a high-efficiency washer, because you don't have to replace it as often!

While older conventional top-load washers of proven design can last up to 10 years or more, many of the new more expensive HE front-load and top-load washers are only going 3-5 years or so before MAJOR repairs are needed. Some don't even last that long. When they do need repair, parts for things like electronic circuit boards often cost $500 or more. They often aren't in stock, either, so you wait until the parts come in. Unless of course they've discontinued the parts already - so you are forced to buy a NEW $1000 washer...

I heard the same thing as Glen above from a service technician. Still, if you get an extended service plan, your machine should last 5 at least years, and you might be still ahead in terms of money saved.