When we recently blogged about Target’s decision to expand its return policy, we chided the retailer for not providing complete details, either online or in its stores. (Customers now can make up to $70 in non-receipt returns in a 12-month period, and the retailer allows for even exchanges without a receipt).

We suggested that Target compare its disclosure with Walmart, which we said is much more open about its policy, which is friendlier than Target’s

One reader responded by saying that the Walmart disclosure we pointed to online was nowhere to be found. So we went back and looked again.

It turns out that the Web page describing  Walmart's consumer-friendly in-store return policy still is available . The problem is that, unless you know the exact URL, there no longer seems to be any way to find the page. Now when we click on the “Returns Policy” link, we find no mention of Walmart’s policy for non-receipt returns for purchases either online or in its stores.

A representative in Walmart’s communications department told us that the returns policy page had been rewritten to make the policy less confusing.

Well, we weren’t confused before. But we are now.

The representative promised to check into whether Walmart could restore the link to the page that fully describes its liberal returns policy, which she assured us is still in effect. After weeks of not hearing back, we called again last week and were assured by yet another communications representative that the retailer would get back to us. So far, no word. So we’ve decided to give up on waiting for the Walmart’s non-communications staff to get back to us.

All we can say is it looks like Target isn’t the only store keeping a secret. (If we do ever hear back from Walmart, we’ll post its response.)—Anthony Giorgianni