Black & Decker ODC 450 Spacemaker Coffeemaker

We installed this last summer at our cottage. Gift from Daughter who works at Target. Has been used less than 6 months. Steams cabinets to the point of damaging our Cherry cabinet doors. We have made sure that the basket is pushed in all the way. Seems to work it's way out as the hot water goes thru the coffee grounds.

AND... NOW IT'S RECALLED....

This is the 3rd or 4th under counter space saving coffeemaker we have owned in our homes. NONE have ever damaged the cabinets previously. Others were GE.

Will B & D pay for cabinet damage??????

Rob Moser

Rob Moser, FYI - 1984, the Company acquired General Electric Company’s small household appliance business. Black & Decker® launched a brand transition program; unprecedented in scope, to transfer the Black & Decker® brand name to the household appliances acquired from General Electric.

We experienced similar problems with our coffee maker. The basket would slowly drift out of its intended position, allowing the non-drip feature to actuate, thereby blocking the normal flow, and causing the basket to overflow all over the counter. I attempted to relax the spring loading on the basket, to no avail. My complaint to black & Decker, resulted in them sending a newly redesigned basket, which, thus far, has eliminated the previous problem.

So now I know how/why that happened a few months back. Boy was I pissed. Blamed it on myself too. I just ripped out the non-drip piece. Problem solved.

I bought this under the counter for my 82 year old mother. I blamed her for the overflow which burned her hand and leaked into the microwave under it. On a subsequent visit it malfunctioned for me as well. Now we find out it was a poor design and none of the companies and subsidiaries responsible for bringing to the marketplace are taking ownership for the damages it caused. We have a right to expect a product to work without putting us in harm’s way. A new basket is hardly an apology. I for one will track down the group forming a class action.

We bought this coffee maker last fall for our RV It worked 7 times and quit. I had registered it when we bought it but when I called there is no record of the registion.I have put the receipt away for safe keeping and now can't find it. I was told there is no way to tell when it was made. they will not help me at all. I am not the only person to have this problem. There are lots of info about this product not working after only a few uses on line. there are more problems with this model other than just the basket. the whole coffee maker is a hazard.

We bought a newer model. Does not look like this picture. Does exactly the same thing. B&D said they would replace it. Why would I want another of the same bad design.

I have a model ODC440B for a few months. This overflow problem happened a couple times and i thought i put the coffee filter basket in wrong. Now, it stopped working all together. The display went blank. Website has dead links. VEry interested in selling new stuff, but very light on service.

We experienced the same problem after about 2 years of use - hot water appearing from top of basket, then dripping out of the unit during the brew process.
Applica sent a new black basket, though our model (ODC460) was white. This did not solve the problem, a great deal of hot water still leaked from the unit. Contacted them again, they sent a brand new unit that seems to be fine after two pots brewed.
At this point I am happy with their customer service response to this widespread manufacturing problem.

they sent me a new brew basket it still does not work i called they put me on hold i left my # nobody called back or e mailed me whats the problem cant they send me a new coffee maker or is it going to be a lawsuit when my elderly mother burns her arm from leaks

Two weeks ago I purchased a similar Black and Decker product from my local CVS store in California. Brand-new, out of the box it wouldn't work. I felt reassured that at least it had a two year warranty, and was a "name brand". I was shocked when I phoned the Black and Decker service center in Texas, and they told me that since the item had been manufactured three years earlier, and had been discontinued by Black and Decker, they could not honor the warranty for repair or replacement. I informed the service-center manager Anita Phillips that it was not legal for Black and Decker to claim "no responsibility", and not honor their warranty just because they discontinued the item. She then gave me a local Black and Decker service-center phone number in California, where the representative ("Dave") informed me that because the item was discontinued by Black and Decker, "I was out of luck", and there was nothing they could do. Beware consumers! Black and Decker is setting new precedents in skirting their legal responsibilities regarding honoring their product-warranties. It seems that since the volume of complaints are so high regarding Black and Decker products, not much attention is being paid to this negligence on Black and Decker's part, (and who has the time and money to bring a "breach of warranty" case to court, for a $50. item?) After this experience I will never again have confidence in the Black and Decker name, and I urge you to consider researching consumer-complaints about this company's service, before purchasing Black and Decker products. Tom Whitaker, Encinitas California

DISMANTLING A PECULATION SYSTEM when hot IS dumb.
There is NO water heating system made that is idiot proof.
(hire a maid)(full candor, for safety)
would you pour hot water from a pan on to your self.?
let it cool then unplug it( water and power dont mix)
then when dryit, use it, load it with water and grounds.
Dah, RTM !!!!!!

mine died at day 1 , the china zener diode went bad the 1st week.' i put in new USA diode. ( have full schematic now)
can share! for free!
it ran till today 7/2010 and the main base heater burned out.
so i got good service from it, and never came close to burning my self.
and am sad to see this form factor (front load) is no longer sold.
i just hate pulling it out ( new makers) and top loading them.
this is my 3rd generation of B&D makers and i love them.

all the best to B&D for making a good coffee machine for such a cheap price (china made)

THANKS B&D.
PS: Im sure B&D can make a coffee maker that is as close to idiot proof as possible but , it will cost us all in , increased costs and less reliability with all the extra useless parts.

read about ppl that wash plugged in waffle irons.
its endless.

We installed the ODC450 model coffee maker in our RV several years ago. It has always worked and have never experienced the overflow problem. As long as the basket is inserted completely and the carafe is seated properly I see no reason why the valve on the bottom of the basket should close. If that became a problem I would just remove the rubber piece on the no drip valve and no more problem.

I have had the pot fail to work due to the thermal fuse on the heater blowing but other than that it has always worked.

Since B&D has discontinued this style under cabinet coffee maker there are not many choices left for compact units in an RV.