Navien America Inc., of Irvine, Calif. has recalled about 13,000 instantaneous or tankless water heaters because of possible risk of carbon monoxide poisoning the U.S. Consumer Product Safety Commission reported.
An unstable connection can cause the water heaters vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer. No injuries have been reported in relation to this recall.
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" printed on the front. Manufactured in 2008, the recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) . A label on the side of the water heater lists the model number along with the manufacturing year.
Wholesale distributors sold the recalled water heaters for $1,500 to $2,100 to in-home installers nationwide from February 2008 through March 2009.
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in their home.
For additional information, contact Navien at 800-244-8202 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the firms website at www.navienamerica.com
Regardless of the type of water heater that is used, every home should have a CO alarm outside all sleeping areas, and consumers should ensure that their CO alarms have working batteries.